Product

Chatline for WhatsApp teams.

Your whole team on one WhatsApp number.

Overview

One number. The whole team. Every chat tracked.

Chatline gives your whole team shared access to one WhatsApp number. Conversations are assigned, answered, and tracked in a shared inbox instead of living on one person's phone. It runs on Meta's official Cloud API and you keep your own WhatsApp Business account. Broadcast campaigns, rule- and flow-based automation, an AI assistant on your own OpenAI or Anthropic key, and clear reporting come built in — with a 14-day free trial and no credit card required.

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14-day free trial · No credit card · Official Meta Cloud API

Chatline

platformWhatsApp · Cloud API

from₹1,999/month

status live

Features

Everything your team needs on WhatsApp.

Shared inbox

Assign, tag, hand over, and close chats in one queue — every action logged in the thread.

Broadcast campaigns

Send to lists or segments now, on a schedule, or on repeat — and retry only the failed messages.

Automation & flows

Keyword rules, question-and-branch bot flows, and a clean handoff to a human agent.

AI assistant

Answers from your knowledge base using your own OpenAI or Anthropic key — no markup on usage.

Smart assignment

Round-robin or least-busy routing that respects shifts and online status.

Quick replies

Slash-triggered saved replies with the customer's name filled in, plus scheduled messages and notes.

Analytics & reports

Volume, response times, agent workload, and campaign funnels — with scheduled email reports.

Meta cost visibility

Billed conversations counted the way Meta does, with free conversations clearly labelled.

API & webhooks

Scoped API keys, OpenAPI 3.1 docs, signed webhooks — connect Shopify, WooCommerce, Zapier, and Make.

Pricing

Simple monthly plans, billed in INR.

Starter

₹1,999/month

1 number, 3 team members, 5,000 contacts, 20 campaigns/month.

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Growth

₹4,999/month

3 numbers, 10 team members, 50,000 contacts, 100 campaigns/month, API & webhooks.

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Scale

₹9,999/month

10 numbers, 50 team members, 500,000 contacts, 1,000 campaigns/month, API & webhooks.

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All plans include the shared inbox, campaigns, automations, and analytics. Prices + GST; Meta conversation charges are billed separately by Meta. Prices from chatline.codecano.com.